Terms and conditions

This Short Term Rental Agreement (the “Agreement”) is made by and between COMELLA

PROPERTIES, LLC (“Homeowner”) and GUEST AS DEFINED VIA RESERVATION REQUEST

(“Guest”) as of the date last set forth by the electronic acceptance of the reservation request for

booking. For good and valuable consideration, the sufficiency of which is acknowledged, the

parties hereby agree as follows:

1. Property. The property is located at: 1503 Bears Den Way Sevierville TN 37862

The property is furnished and includes provided items linens, towels, etc.]

2. Rental Party: The rental party shall consist of Guest and the following persons:

3. Maximum Occupancy: The maximum number of guests is limited to 8 persons. An additional

charge or $20 per person per night for guests will be assessed over 8 persons.

4. Term of the Lease. The lease begins at 4 p.m. on the “Check-in Date” and ends at 11 a.m. on

the “Checkout Date”.

5. Minimum Stay: This property requires a 3-night minimum stay. Longer minimum stays may be

required during holiday periods.

6. Rental Rules: Guest agrees to abide by the Rental Rules attached as Exhibit A at all times while

at the property and shall cause all members of the rental party and anyone else Guest permits on

the property to abide by the following rules at all times while at the property. The owner shall not be

held responsible for accidents or injuries while staying at the cabin.

7. Access: Guest shall allow Homeowner access to the property for purposes of repair and

inspection. Homeowner shall exercise this right of access in a reasonable manner.

8. Rental Rate and Fees

a. Deposit: A deposit of $200 security deposit or property protection insurance is required unless

approved by owner.

Option A: The deposit is for security and shall be refunded within 7 days of the Checkout Date

provided no deductions are made due to:

i. damage to the property or furnishings;

ii. Dirt or other mess requiring excessive cleaning; or

iii. Any other cost incurred by Homeowner due to Guest’s stay.

Option B: The property protection insurance is non-refundable and applied toward the rental fees.

If the premises appear dirty or damaged upon Check-in, Guest shall inform Homeowner

immediately.

b. Rental Rate. Payment in full of the following fees shall be due within 60 days of the Check-in

Date: the rate per night, including cleaning fees, sales tax, and security deposit/property protection

insurance based on VRBO or Airbnb or Bookings.com, or TripAdvisor rental rates accepted by

guest during reservation acceptance.

9. Cancellation Policy: If Guest wishes to cancel his/her reservation, then it will be as per the

cancellation policy agreed to on the booking platform of VRBO, Airbnb, Bookings.com, or

TripAdvisor. Which ever platform the guest used to book their vacation.1

10. Insurance: We encourage all renters to purchase traveler insurance. Below are some

references you may contact to purchase such insurance provided by VRBO or Airbnb or

Bookings.com, or TripAdvisor

11. Payment: Acceptable payment method IS VRBO or Airbnb or Bookings.com, or TripAdvisor

online payment system.

By my electronic acceptance with, I here VRBO or Airbnb or Bookings.com, or TripAdvisor by give

permission to charge my credit card for the amounts above. I agree that all rental monies are nonrefundable per cancellation policy above. I have read my rights to purchase travel insurance.

The parties agree to the terms of this Short-Term Rental Agreement, as evidenced by the electronic

acceptance set forth with VRBO or Airbnb or Bookings.com, or TripAdvisor RESERVATION

ACCEPTANCE.

Exhibit A

RENTAL RULES

1. Smoking is NOT allowed OR Smoking is allowed outside only. If smoking evidence is determined

by cleaning co the guest as described and responsible for the reservation will be assessed an

additional $250.00 charge for the specialized cleaning services.

2. People other than those in the Guest party set forth above may not stay overnight in the

property. Any other person in the property is the sole responsibility of Guest. Guests are not

allowed to exceed the occupancy limit agreed to above.

3. Guests should not create excessive noise at a level that disturbs neighbors; Code-enforced

neighborhood quiet hours are from 12:00a.m. – 7:00a.m.

4. All of the units are privately owned; the owners are not responsible for any accidents, injuries or

illness that occurs while on the premises or its facilities. The Homeowners are not responsible for the

loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that

all guests are expressly assuming the risk of any harm arising from their use of the premises or

others whom they invite to use the premise.

5. Keep the property and all furnishings in good order.

6. Only use appliances for their intended uses.

7. Pets are NOT allowed. If there is determined evidence of a pet having been inside the cabin by

cleaning co the guest as described and responsible for the reservation will be assessed an

additional $250.00 charge for the specialized cleaning services.

8. Parking:

PARKING – Parking is limited to 2-3 depending on size of vehicle(s). Vehicles are to be parked in

designated parking areas only. Parking on the road is not permitted. Any illegally parked cars are

subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner.

There is additional parking at the entrance of the resort at the conference center for oversized or trailer

parking.

9. Housekeeping: There is no daily housekeeping service. While linens and bath towels are

included in the unit, daily maid service is not included in the rental rate. We suggest you bring

beach towels. We do not permit towels or linens to be taken from the units.

10. Garbage: Any garbage must be stored in the proper garbage or recycling receptacle, located at

the side of the house.

11. Hot Tub: [No children under the age of 12 permitted in hot tubs at any time] [without adult

supervision]. When using the hot tub, remember there is a certain health risk associated with this

facility. Use at your own risk. Our housekeepers drain, sanitize, refill and replenish chemicals in all

tubs prior to your arrival; therefore, it may not be warm until later that evening. [DO NOT STAND ON

THE HOT TUB COVERS. Hot tub covers are for insulation purposes and are not designed to

support a person or persons. They will break and you may be charged for replacement.] Remember

when not using the hot tub, leave cover on so hot tub will stay warm.

12. Fireplace: The fireplace is a non-vented propane gas log fired firebox. Please do not throw any

paper or other combustible materials in the fireplace.

13. Water and Septic: The cabin is on a well and septic systems with Hidden Springs Resort and TN

Wastewater. During a drought, the resort may impose drought restrictions in accordance with local

or state mandates this is out of the control of the owner and the owner and resort will not be held

responsible nor cause for reservation cancellation. The septic system is very effective; however, it

will clog up if improper material is flushed. DO NOT FLUSH anything other than toilet paper. No

feminine products should be flushed at any time. If it is found that feminine products have been

flushed and clog the septic system, you could be charged damages of up to $500 service fee from

owner and or TN wastewater.

14. Storms: If there is a storm or hurricane, no refunds will be given unless:

The state or local authorities order mandatory evacuations in a "Tropical Storm/Hurricane Warning

area" and/or

A "mandatory evacuation order has been given for the Tropical Storm/Hurricane Warning" area of

residence of a vacationing guest.

The day that the authorities order a mandatory evacuation order in a "Tropical Storm/Hurricane

Warning," area, we will refund:

▪Any unused portion of rent from a guest currently registered;

▪Any unused portion of rent from a guest that is scheduled to arrive, and wants to shorten the stay,

to come in after the Hurricane Warning is lifted; and

▪Any advance rents collected or deposited for a reservation that is scheduled to arrive during the

"Hurricane Warning" period.

Mountain roads can be curvy and steep. Gravel drives are well maintained; however, we highly

recommend four-wheel drive and/or chains during the snow months. We do not refund due to road

condition

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